Service & Support for S-T Imaging Products

Technical Support for Hardware and Software

Although we encourage customers to first contact their authorized reseller who installed the system, technical support for hardware and software is available, as well as repair services, through the manufacturer

See the Support Contacts section to contact ST Imaging for all repair, parts and warranty service. You will need to use a Return Material Authorization (RMA) form to send a unit in for repair. Download the RMA form and follow the instructions. If you cannot retrieve the form, contact ST Imaging at 847-501-3344 and they will fax you one.

Manufacturer's Warranty

All ST Imaging digital hardware and software products are warranted in the US for one year from the date of purchase. Technical support is available, as well as repair services through the manufacturer. Equipment can be sent to the depot service location for repair or replacement. Customer pays shipping. A Return Material Authorization form must be submitted and authorized before shipping any products. For more information on the manufacturer's warranty, review the information in your owner's manual, or contact ST Imaging at info@stimaging.com .

Local On-site Service and Support

All ST Imaging authorized dealers provide local sales, service, and support. In addition to, and complementing the manufacturer's warranty, the various service plans from the dealers address needs for on-site and ongoing local access to installation, repair, user training, parts and accessories. Go to our Authorized Dealer Network section to find our exclusive dealer for your area,

RMA Request Form